logo

Terms & Conditions

Turbodash Delivery Services – UAE

Welcome to Turbodash Delivery Services. By using our website and delivery services, you agree to the following Terms & Conditions:

Services

We provide courier and last-mile delivery across the UAE.

Delivery times are estimates and may vary depending on location, traffic, and other factors.

Customer Responsibilities

Provide accurate recipient name, address, and contact details.

Ensure items are safely and properly packed.

Do not send prohibited or illegal goods.

Prohibited Items

We do not accept: illegal goods, drugs, weapons, counterfeit items, hazardous materials, poorly packed perishables, or anything restricted by UAE laws and customs.

Deliveries

If the recipient is unavailable, we may reschedule, return, or cancel the delivery.

Extra charges may apply for repeated attempts, storage, or returns.

Payments

All services are charged as per our rates or agreed terms.

COD (Cash on Delivery) amounts will be collected and settled as per the agreed payout cycle.

Liability

We take care of all shipments, but our liability is limited to AED 100 per shipment unless insurance is arranged.

We are not responsible for indirect or business-related losses.

Cancellations & Returns

Orders may be cancelled before dispatch only.

Once out for delivery, cancellation is not guaranteed.

Returns are subject to additional charges.

Privacy

We only collect and use personal details (name, phone number, address) to complete deliveries. Information is protected in line with UAE data protection laws.


Note: Turbodash may update these Terms & Conditions at any time. Please check this page regularly for the latest version.